Skip to main content
Lectureology

Shipping & Delivery Policy

At Lectureology, we are committed to providing you with a seamless and hassle-free experience. While most of our services and courses are delivered digitally, we also offer the option to purchase physical materials or merchandise. Below, you'll find information regarding our shipping and delivery process.

Digital Course Delivery

  • Instant Access: Upon successful payment and registration, your digital course materials, lessons, and resources will be available immediately through your account dashboard.
  • Email Confirmation: You will receive an email confirmation with access details for your course and instructions on how to begin.
  • No Physical Shipment: For digital courses, there is no shipping required. All materials will be accessible online.

Shipping f or Physical Products

If you have purchased any physical products (e.g., textbooks, merchandise, certificates), the following applies:
  • Processing Time: Orders for physical products are processed within the below mentioned timeline after receiving payment.
  • Shipping Time: Once processed, delivery times will vary based on your location:
  • Domestic Shipping: 5-10 business days.
  • International Shipping: 15-20 business days, depending on the country and shipping method.
  • Shipping Costs: Shipping fees will be calculated during checkout and vary based on the delivery address and chosen shipping method.

Tracking Information

For physical product shipments, a tracking number will be provided via email once your order has been shipped. You can use this to track your package online.

Delivery Issues

  • Delays: If there are any delays in processing or shipping your order, we will notify you via email with updated information.
  • Undelivered Items: If your order has not arrived within the estimated delivery window, please contact us at [email protected], and we will assist in locating your package.

Returns & Refunds

  • Physical Products: If you receive a damaged or incorrect item, please reach out to our customer service team within 2 days of delivery, and we will arrange a return or replacement.
  • Digital Courses: Due to the nature of digital content, once a course has been accessed or downloaded, it is non-refundable. For more information, please refer to our refund policy.